Debaj USA Return & Shipping Policy
Return Policy
At Debaj USA, we take pride in the quality and exclusivity of our garments. Due to the nature of our products, we enforce a strict return policy.
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Return Window:
Returns are accepted within 48 hours of delivery. Any return requests made after this period will be automatically denied. -
Condition of Items:
Returned items must be unworn, unwashed, unused, and in original condition with all tags attached.
Worn, damaged, altered, or scented items will NOT be accepted and will be sent back to the customer at their expense. -
Inspection Process:
All returns are subject to mandatory inspection upon receipt. Approval of a return is not guaranteed until the item passes inspection. -
Final Sale Items:
All sale items, discounted items, and promotional purchases are FINAL SALE and non-returnable. -
Return Authorization:
Customers must contact us to request a return authorization before sending any item back. Unauthorized returns will not be accepted. -
Refunds:
Once approved, refunds will be processed to the original payment method. Original shipping fees are non-refundable.
Shipping Policy
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Processing & Delivery Estimates:
Shipping and delivery dates are estimated based on:-
Item availability
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Processing time
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The shipping option selected at checkout
Please note that delivery times are not guaranteed and may vary due to external factors beyond our control.
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Shipping Rates:
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Free Shipping on all orders over $250
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Flat Rate Shipping: $15 per order for orders under $250
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Order Responsibility:
Debaj USA is not responsible for delays caused by carriers, incorrect addresses provided by customers, or packages marked as delivered by the carrier.
Contact Us
For return requests or shipping questions, don't hesitate to get in touch with our customer support team through info@debajusa.com or call us at 708-955-3008